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Release Date: 7/23/2008
Following their business’ success in Merseyside, The PC Support Group started franchising towards the end of last year and has already made an impact around the country with existing franchisees reporting definite positive feedback.
Pam Case, one of their existing franchisees said “To be honest, being a new business I expected the build up to be fairly slow for the initial few months. As it is we’re incredibly busy and we haven’t put half of the marketing strategies into action yet! It is clear that the level of service and efficiency that The PC Support Group can offer customers is far in advance of what they have become used to in this market. The positive customer reaction has been overwhelming”
Sundesh Hemraj, another of the new franchisees is equally excited to be joining the group…
“Before joining The PC Support Group I had considered starting my own small IT support company, though I hesitated as I felt I couldn’t offer the customer anything new or different in terms of service or delivery from the hundreds of other small IT companies in the market. However, after researching the market for many months I came across the idea of franchising within this business model as a potential way forward.
I began to research a few different franchises to see if they matched my criteria
1- Good Support structure (Business and Technical)
2- Proven Marketing strategies
3- Dedicated and helpful franchisors/franchisees
4- Strong Brand presence
5- Similar aspirations and ethos to my own
The PC Support Group opened up a wide variety of features and functions that would take my business years to develop. To name a few: branding, CRM systems, pricing structures, a pool of engineers to call upon, etc. Becoming a franchisee would also allow me the opportunity to avoid the pitfalls and early mistakes that I would make as a lone start-up company.
Small businesses and home users who are interested in receiving professional & good quality IT support never previously available can go to www.pcsupportgroup.com & IT professionals with similar ambitions to Ian and Sundesh can go to www.itbusinessopportunity.com.
Contact Details:
Philip Bird,
The PC Support Group Limited,
4 Old Farm Road,
Liverpool,
Merseyside,
L23 2RZ,
UNITED KINGDOM
Tel: 0845 2233116
Fax: 0871 714 2568
E-Mail: info@pcsupportgroup.com or phil.bird@pcsupportgroup.com
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